Sometimes That Im Doing Other Things I Have to Reboot the Game to Get It to Go Again

Symptoms of the problem

When you lot start or play any i of the games that is listed in the "Applies to" section, yous experience one or more of the post-obit symptoms:

• The game crashes (stops responding)

• The game closes unexpectedly

• The computer restarts unexpectedly

• The game window is minimized to the taskbar and cannot be restored

Additionally, you lot may receive the following error message after you lot receive the Gathering Exception Data dialog box:

<Game Name> has encountered a problem and needs to close.

The mistake message asks you to transport the error report details to Microsoft.

To resolve this result, utilize the following methods in the order in which they are presented.

Method 1: Bank check for the latest update for the game

Download the latest updates for the game from their corresponding Web sites:

• Age of Empires: http://world wide web.agecommunity.com

• Fable: The Lost Chapters: http://www.microsoft.com/games/legend/

• Flight Simulator X: http://world wide web.fsinsider.com

• Gears of War: http://gearsofwar.xbox.com/en-The states/AgeGate?source=%252f

Method 2: Restart the computer by using a make clean startup procedure

When you lot start Microsoft Windows, typically at that place are several programs that start automatically and run in the groundwork that may interfere with the game. These programs may include antivirus and system utility programs. When you perform a clean startup procedure, y'all forbid these programs from starting automatically.

To restart the calculator by using a make clean startup procedure, click the post-obit article number to view the commodity in the Microsoft Cognition Base:
For more information or to view steps for other operating systems, click the following article number to view the article in the Microsoft Knowledge Base:

331796 Perform a Clean Startup to determine whether groundwork programs are interfering with your games or programs
If the issue continues to occur, go to the next method.

Method 3: Create a new user account

Follow these steps for your version of Windows.

Windows vii or Windows Vista

Step one: Open User Accounts

1. Click Starting time , type Control nusrmgr.cpl in the Start Search box, and and so press ENTER.

2. Click User Accounts.

    If you are prompted for an administrator password or for a confirmation, blazon the password, or provide confirmation.

Step two: Add a new user

1. On the Users tab, click
   Add.

2. Type a proper name for your user business relationship, type your full proper name, and so type a description for your business relationship.

3. If the figurer is set up equally role of a client/server network, blazon the domain proper name, and then click Next.

   Note If the figurer is set upward as an private computer without a network or in a peer-to-peer network, you do not accept to provide a domain proper name.

4. Type a user password, and then type the user password again to confirm information technology.

   Important Passwords are case-sensitive. For example, "MyPassword" and "mypassword" are treated as different passwords.

5. Click Next.

6. Select the level of access for your user account, and then click Finish.

   Note Some games require a user account that has administrator-level access to run.

Windows XP Home Edition

1. Click Beginning, click Control Panel, so click User Accounts.

2. In the Pick a job list, click
   Create a new account.

3. Blazon the name that you desire to use for the account, and then click Side by side.

4. Select the account blazon that you want, and then click
   Create Business relationship.

   Note Some games require a user account that uses the ambassador account blazon to run.

Windows XP Professional Edition

Step 1: Open up User Accounts

To open User Accounts, click Start, click Run, type Control nusrmgr.cpl in the Open box, and and so click OK.

Step 2: Add a new user

1. On the Users tab, click
   Add.

2. Type a name for your user business relationship, type your full name, and type a description for your business relationship.

3. If the computer is set upwardly every bit part of a client/server network, type the domain proper noun, and then click Next.

   Note If the computer is prepare as an individual estimator without a network or in a peer-to-peer network, you practice not have to provide a domain name.

4. Type a user password, and so type the user countersign again to confirm it.

   Important Passwords are case-sensitive. For example, "MyPassword" and "mypassword" are treated as unlike passwords.

5. Click Adjacent.

6. Select the level of access for your user account, and so click Cease.

   Note Some games require a user account that has administrator-level admission to run.

If the issue continues to occur, go to the next method.

More than information

If creating a new user account fixes the problem, sign out of this new user business relationship, and then sign in to your usual user account to see whether the problem reappears there. If at that place is nonetheless a problem in your usual user business relationship, you may want to utilise the Fix Information technology button in the following article to restore the default security settings in this account. Then check whether that fixes the problem. Otherwise you must move your data from the account that has the problem into the user account that you just created and then that you lot can access it when y'all utilize the new user account.

313222 How do I restore security settings to the default settings?

For more information nearly how to copy information to your new user contour when you are using Windows XP, click the following commodity number to view the commodity in the Microsoft Cognition Base of operations:

811151 How to re-create data from a corrupted user profile to a new profile in Windows XP

For more information nearly how to re-create information to your new user profile when yous are using Windows Vista, click the post-obit topic title to view the topic in Windows Help and How-to:

Fix a corrupted user contour If the effect continues to occur, become to the next method.

Method iv: Change the compatibility setting

Note This method may not work for newer games that require advanced features.

1. 
   Correct-click the game icon, and so click Properties.

2. Click the Compatibility tab.

3. Click to select the Run this program in compatibility manner for check box, and then select Windows 98/Windows Me from the list.

4. Click OK.

If the outcome continues to occur, go to the next method.

Method v: Update the video commuter

Contact the manufacturer of the video adapter for data virtually how to obtain and install the latest version of the video driver for your video adapter. To see whether applicable driver updates are available, visit the post-obit Microsoft Windows Update Web site:

http://update.microsoft.com Click Play to view this streaming media demonstration.

For data about your hardware manufacturer, visit the post-obit Web site:

http://back up.microsoft.com/gp/vendors/en-u.s.a. Microsoft provides 3rd-party contact information to aid yous observe technical support. This contact information may modify without notice. Microsoft does non guarantee the accurateness of this tertiary-party contact data.

To determine the name and the manufacturer of your video adapter, follow these steps for your version of Windows.

Windows vii or Windows Vista

1. Click Beginning , type dxdiag in the Start Search box, and then press ENTER.

2. Click the Brandish tab.

3. Nether Device, look for
   Name and Manufacturer.

4. Click Exit.

Windows XP

1. Click Commencement, click Run, type dxdiag in the Open box, and then click OK.

2. Click the Display tab.

3. Under Device, look for
   Name and Manufacturer.

4. Click Exit.

Click Play to view this streaming media demonstration.
If the issue continues to occur, become to the side by side method.

Method 6: Temporarily disable the sound card in Windows

To temporarily disable the audio card, follow the steps for your version of Windows.

Windows 7 or Windows Vista

1. Click Offset , type device manager in the Start Search box, and and then press ENTER.

2. Correct-click the driver that yous want to disable.

3. Click Disable, and and so click Yes.

4. Click OK.

5. Restart Windows, and and so test the game.

Windows XP

1. Click Start, click Run, type arrangement.cpl in the Open box, and then click OK.

2. Click the Hardware tab, and then click
   Device Manager.

3. Double-click Sound, Video and Game Controllers.

4. Double-click the sound menu.

5. Under Device Usage, click Practice Not Utilise This Device (Disable).

6. Restart Windows, then test the game.

If the issue continues to occur, go to the next method.

Method seven: Reduce sound acceleration

Windows XP

1. Click Start, click Run, type dxdiag in the Open box, and then click OK.

2. On the Sound tab, in the DirectX Features section, change the Hardware Sound Acceleration Level to Basic acceleration.

3. Click Get out.

Click Play to view this streaming media demonstration.
If the issue continues to occur, go to the next method.

Method viii: Download and install the most recent version of DirectX

1. To download the latest version of DirectX, visit the following Microsoft Web site:

   http://www.gamesforwindows.com/en-Us/AboutGFW/Pages/DirectX10-a.aspx

2. Click Download the latest DirectX.

3. Click Go along, and so click Download.

4. Follow the directions to install the latest version of DirectX.

If the issue continues to occur, go to the adjacent method.

Method ix: Update the sound driver

Contact the manufacturer of the sound card to ask most how to obtain and install the latest version of the sound driver for the sound menu or visit the Windows Update site to wait for applicable drivers. (See Method v for contact data.)

To determine the name and manufacturer of your sound card, follow the steps for your version of Windows.

Windows seven or Windows Vista

1. Click Starting time , blazon dxdiag in the Get-go Search box, so press ENTER.

2. Click the Audio tab.

3. Under Device, wait for
   Name. Under Drivers, look for Provider.

4. Click Exit.

Windows XP

1. Click Start, click Run, blazon dxdiag in the Open up box, and then click OK.

2. Click the Sound tab.

3. Under Device, await for
   Name. Under Commuter, look for
   Provider.

4. Click Get out.

Click Play to view this streaming media demonstration.
If the issue continues to occur, become to the next method.

Method 10: Remove and and then reinstall the game

Step1: Perform a make clean startup of Windows

Follow the steps in Method 2 to perform a clean startup of Windows. Then continue to step ii.

Step 2: Remove and so reinstall the game

To remove and then reinstall the game, follow the steps for your version of Windows.

Windows vii or Windows Vista

1. Click Beginning , type programs and features in the Kickoff Search box, and then press ENTER.

2. In the list of installed programs, click the Microsoft game that you want to remove, and so click
   Uninstall.

3. Follow the instructions to consummate the removal procedure.

4. Insert the game CD into the CD or DVD drive.

5. Follow the instructions to complete the installation process.

If the Setup programme does non kickoff automatically, follow these steps:

1. Click First , type
   drive:\setup.exe in the Starting time Search box, and so press ENTER.

   Annotation In this example, drive represents the drive letter of the alphabet of the CD or DVD drive.

2. Follow the instructions that appear on the screen to complete the installation process.

Windows XP

1. Click Start, signal to
   Settings, and then click Control Panel.

2. Double-click Add or Remove Programs.

3. In the list of installed programs, double-click the Microsoft game that you want to remove, and then click
   Uninstall or click Change/Remove.

4. Follow the instructions to complete the removal procedure.

5. Insert the game CD into the CD or DVD drive.

6. Follow the instructions to consummate the installation process.

If the Setup plan does not first automatically, follow these steps:

1. Click Start, click
   Run, type
   drive:\setup.exe in the Open box, and and so click OK.

   In this case, drive is the drive letter of the CD or DVD drive.

2. Follow the instructions to complete the installation process.

If the issue continues to occur, get to the next method.

Method 11: Check Solution Centre for your game

At the Games for Windows Solution Center you can find solutions for about mutual issues. These solutions allow you do the post-obit:

• Look up top product issues, error messages, and troubleshooting tips

• Discover product assistance from a word group or from a support professional

• Find technical production contact information, such equally telephone numbers and e-mail addresses

http://support.microsoft.com/games If the consequence continues to occur, go to the next method.

Method 12 - Windows XP only: Accommodate graphics hardware acceleration

1. Click Kickoff, click Run, type desk.cpl in the Open box, and and so click OK.

2. 
   On the Settings tab, click Advanced.

3. Click the Troubleshoot tab.

4. Movement the Hardware Acceleration slider two notches to the left of Full to the Disable all cursor and advanced drawing accelerations setting.

5. Click OK , and then click OK again.

6. Test the game.
   

If the issue continues to occur, go to the adjacent method.

Method thirteen: Scan the computer for viruses

The game may close, generate an error, or crash during start or during play if your figurer is infected by a virus.

Important If you already take antivirus software installed, update your antivirus program by installing the latest signature files before yous scan your computer for viruses. Most companies that create antivirus software release a new signature file each month. After you obtain the latest signature files, browse your calculator. For help obtaining the antivirus signature files, contact the antivirus software manufacturer.

If yous practise not have antivirus software installed, to view a list of antivirus software vendors, click the following article number view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors
If you lot have cleaned your reckoner of viruses, follow Method 10 remove and then reinstall the game.

If the issue continues to occur, go to the next method.

Method fourteen: Remove spyware and other unwanted software

To learn more than about the symptoms of spyware and other unwanted software, well-nigh how to remove spyware, and about how you tin assistance protect your computer, visit the post-obit Microsoft Web site:

http://www.microsoft.com/protect/computer/spyware/default.mspx To run a browse for unwanted software in Windows seven or in Windows Vista, follow these steps:

1. Click Start , so click All Programs.

2. Click Windows Defender.

3. Click the down arrow side by side to Browse, so click Full Scan.

If yous have cleaned unwanted software from the figurer, follow Method 10 to remove and and then reinstall the game.

Next steps

If y'all need more help, visit the Microsoft Client Support Services Spider web site to detect other solutions. This Spider web site provides the following services:

• Microsoft Community online (http://answers.microsoft.com/en-us/windows/default.aspx): Interact with peers and with Microsoft Most Valuable Professionals (MVPs).

• Solution Centers (http://support.microsoft.com/select/?target=hub): View product-specific frequently asked questions (FAQ) and back up highlights.

• Searchable Noesis Base (http://back up.microsoft.com/search/?adv=1): Search technical support information and cocky-assist tools for Microsoft products.

• Other Support Options (http://support.microsoft.com/default.aspx?pr=csshome): Employ the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.

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Source: https://support.microsoft.com/en-us/topic/game-crashes-or-closes-unexpectedly-43a5d3d3-6ce4-7205-0109-2503a4111cfa

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